1. What is a domain name?
Answer: A domain name is the alphanumeric root level name of your website. It is the name that you will own after registering it with a company called a domain registrar. Annual fees for .com, .net or .org websites can be as high as USD (United States Dollars) $50 per year for one of those types of web addresses. Such domain extensions like .biz, .info, .us, .ws, etc. cost more than .com, .net and .org domains. Red Ibis Hosting starts its annual charges at USD $16 per year for .com, .org and .net domain registrations. Examples of domain names are: yahoo.com, temple.edu, whitehouse.gov., wwwac.org.
2. What is a web host?
Answer: A web host is a company that stores the data for your website on their computers (called servers). Their servers allow other computer users to view your website. These companies generally charge a monthly fee, which may run as high as thousands of dollars per month for big businesses. Most also charge a set-up fee that covers the configuration of the servers that will host your website. Red Ibis hosting offers web hosting packages that start at USD$18 per month. There are thousands of these companies from which to choose. All websites have web hosts.
3. What is the difference between a POP Email Account and an Email Forward Account?
Answer: Email forward accounts are "imaginary" accounts that actually redirect to a POP account. For instance, if you had an AOL email account of XYZwoman@aol.com that would be a POP account because you are able receive and reply to email from that account. If you registered the domain name of xyzwoman.com and wished to setup and email forward to your AOL account. You could do so by setting up the email forward of "info@xyzwoman.com". Once setup, any emails addressed to "info@xyzwoman.com" account would be sent to your XYZwoman@aol.com. So, should you reply to email messages sent to info@xyzwoman.com; it would reveal that you are actually receiving the message at your XYZwoman@aol.com account. However, if you had setup info@xyzwoman.com as a POP account; you would be able to receive emails and reply to emails from that "info" account just as you do with any AOL, Earthlink, Optonline, Yahoo, etc. email account.
Red Ibis hosting offers email hosting packages that start at USD$16 per month.
4. What do you mean by "web based email"?
Answer: If you wish, you can login to your POP email accounts hosted by Red Ibis Hosting using your website browser. We provide you with a link to the login page and you'll use your email username and password (provided by us) to login. Once logged in, you'll be able to read and respond to email messages. Or, if you've purchased one of our website hosting packages, you may setup your POP accounts to connect with our mail server using any of the major email applications, such as Outlook or Eudora.
Red Ibis hosting offers email hosting packages that start at USD$16 per month.
5. What is FTP access?
Answer: In order to put your website pages, images, scripts, etc. in the area of our servers (computers) that are associated with your domain name (i.e. xyz.com, xyz.biz, xyx.net, etc.); we provide a method known as File Transfer Protocal that will allow you to upload and/or download your information to your website. We do not provide FTP application tools. Go to dowmload.com to search for and retrieve the appropriate FTP application. Or simply hire a website designer/developer to manage putting your web pages on your site. Once you have an application, you will be able to access your site's area after inputting your domain name, username and password.
Need a website designer/developer? Contact Us.
6. What is an SSL Server?
Answer: SSL stands for Secure Socket Layer Server. If you plan to collect user data that would need to be safeguarded, such as name, address, phone number, credit card information; then you would utilize an SSL Server to limit the risk of identity theft for visitors and/or customers sending you information from your website. SSL provides added security to those web pages that need it.
7. CGI-BIN, PHP/PERL, MySQL - What's all that?
Answer: CGI, PHP, PERL, SQL are all development script languages used on the web. If you are unfamiliar with these terms, you should hire a website developer or consultant. None of these are required to host a website. However, all enhance your site's functionality to advance stages such as managing an online shopping cart, creating a large uniform-looking site, or receiving web-form submissions from your site.
Need a website designer/developer/consultant? Contact Us.
8. What would I do in the web-based control panel?
Answer: From the personal web-based control panel, you will be able to setup and/or delete your site's email accounts, view website visitor statistics, contact Red Ibis Hosting for customer service support, cancel your account, and much more. For a glimpse of what the control panel looks like, go here Screen shots of Control Panel.
9. What's the process for ordering Red Ibis Hosting domain name or hosting services?
Answer: Prices for our domain name registrations vary depending on registration length (i.e. one-year registrations cost more per year than a five year registration period. NOTE: customers are responsible for remembering to re-register website domains.) and suffix extenstions (i.e. .com, .net, .org are grouped as one price per year but .biz, .us, and .ws are a bit more per year). Step one is to go to this page for a price overview. From that page, go to the linked to page in order to check availability and/or register your domain name with our domain registrar service. Once at the domain registration website, you will be required to setup a username and password for your account. Upon setting up the account, please store and safeguard that information in a safe place. Moving forward, you will be able to register additional domain names under that same account username and password should you choose to do so. IMPORTANT: Also, you will need your domain registration username and password to re-access your account and add the nameserver information that will connect your domain name to your hosting acount (see paragraph below).
Regarding hosting, go to our order form and select the account setup fee for the hosting package that you desire. Upon receipt of the order, Red Ibis hosting will setup the appropriate account package. After setup, Red Ibis hosting will contact the customer to establish payment for the monthly fee subscription of services. Upon establishment of payment, Red Ibis Hosting will send the customer his/her nameserver information, the website link to his/her control panel and his/her FTP access information. From there, the client will be able to input the nameserver information at his/her account with the domain registrar site (see first paragraph response), setup email accounts and upload website files to his/her website.
Read our Terms of Service agreements.
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